FAQ & Contact Information
CONTACTS
FREQUENTLY ASKED QUESTIONS
Can I replace my lenses?
Yes. CLICK HERE for more information.
How do I clean my lenses?
Simply rinse under tap water and use clean, non-abrasive cloth to dry.
Are Dillon lenses covered under warranty?
Yes. We warranty our lenses against manufacturer's defects. CLICK HERE for more information. CLICK HERE to file a warranty claim.
Can scratched lenses be buffed or repaired?
No. Once coatings have been scratched, they cannot be stripped and then reapplied with new coatings. Lens replacement is inevitable. CLICK HERE to order replacement lenses.
Can I purchase replacement frame parts?
Yes. CLICK HERE for more information.
What is your return policy?
CLICK HERE for more information.
What if there is not a retail location near me?
Please call our customer care team at 855-647-8324, we will do our best to properly fit you.
Is prescription an option in your sunglasses?
Yes. We carry both single vision and progressive. For single vision, toggle 'on' the RX logo while you are viewing any model sunglasses and proceed filling out the information. For progressive, please call us at 1-855-647-8324.
ORDER/HELP
1-855-647-8324
7 AM - 4 PM MST
MON - FRI
LOCATION
8009 E.DILLONS WAY,
SCOTTSDALE, AZ 85260
EMAIL
NIRX : nirx@dillonoptics.com INQUIRES : info@dillonoptics.com