Info@dillonoptics.com
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FAQs
All Dillon Optics eyewear is warranted against defects in materials and workmanship for one year from the date of purchase.
Our warranty specifically excludes damage caused by normal wear and tear, including scratched lenses, damaged lens coatings, and/or damage resulting from improper or unreasonable use. Additionally, Dillon Optics is not liable for any damage to the lenses or frames resulting from user installation or modification. The warranty is valid only with proof of purchase.
If you need replacement parts or would like to submit a warranty claim, please email us at info@dillonoptics.com with the subject line “Warranty Claim”.
We will contact you within two business days. When returning a product for any reason, please be sure to include your full name, shipping address, phone number, and email address inside the packaging.
We have a showroom available by appointment.
Address:
8009 E Dillons Way
Scottsdale, AZ 85260
Hours:
M-F, 9:00 AM - 5:00 PM MST
To schedule a visit, please email or call us in advance.
Orders are processed within 1–3 business days. Please note that processing time is separate from shipping time, which depends on the shipping method selected at checkout. During high-volume periods, please allow up to 3–5 business days for your order to ship.
Yes! Please email us at info@dillonoptics.com with the subject line “Lens Replacement”.
- Rinse lenses with cold running water to remove dirt & debris
- Clean with a mild soap and rinse again
- Dry with a clean, soft cloth or included microfiber cloth
Do not store in direct sunlight or high-temperature environments, as excessive heat can damage the polarized film.